Dear Valued Customers,
We wanted to reach out and let you know about a recent change to our checkout process that you’ll experience when placing your next order with us.
What’s Changing?
Due to credit card company restrictions specifically targeting businesses selling peptides and research products, we’ve had to modify how we process payments. We know change can sometimes be frustrating, but we’ve worked hard to make this transition as smooth as possible for you.
Here’s how our new checkout process works:
- Add products to your cart as usual
- Proceed to checkout and select “Credit Card” as your payment method
- Complete the checkout process
- Receive an invoice via email containing a secure payment link
- Click the link and enter your credit card details
- Once payment is confirmed, your order will ship as normal
Step 1: Credit Card Checkout
Step 2: Invoice Payment
Why the Change?
Like many businesses in the peptide and research product industry, we’ve faced challenges with traditional payment processing due to evolving credit card company policies specifically targeting our sector. Rather than compromise on the quality of our products or service, we’ve implemented this alternative solution that allows us to continue serving you without interruption.
Is This Secure?
Absolutely! In fact, this new process offers enhanced security as your payment information is processed through a dedicated, encrypted payment platform rather than our website. Your financial data remains protected throughout the entire transaction.
Important Notes:
- Check your spam folder if you don’t see the invoice email within a few minutes of checkout
- Your order status will update to “Processing” once payment is received
- If you have any questions or need assistance, please email us at hello@norxpeptides.com
We appreciate your understanding and continued support as we navigate these changes. Our commitment to providing you with top-quality products and excellent service remains unchanged.
Thank you for being a valued customer!
The NRX Peptides Team